Frequently Asked Questions

How Do I Care for My Candles?

Candle Care & Safety

• Keep the wick centred and trimmed to approx 5mm

• Protect the surface of your candle even when not lit
• Keep your candle away from children and pets
• Stop burning your candle when approx 10mm of wax remains in the bottom of the jar
• Don’t burn your candle for more than four hours at a time
• Never leave a burning candle unattended
• Don’t place your candle near soft furnishings or curtains
• Keep candle away from children and pets
• Keep your candle away from drafts and vents when lit
• Never use water to extinguish candle
• Never move candle when it’s lit ir when the wax is liquid

How Do I Care for My Reed Diffuser?

Diffuser Care & Safety

• Place reed sticks in the oil and allow them to soak the fragrance for one hour
• Flip the reeds after one hour to saturate the other ends

• Flip reeds every time you notice the scent dispersing (usually weekly)

• If the scent is too strong or you are using it in a small space, use less reeds
• Do not light the diffuser reeds

• Keep out of reach of children and pets

• Place in an area where it will not be knocked over

• If spilt, clean the area immediately as the liquid can damage surfaces

• Keep away from electricals